FAQ - Michelle Cox Photography, LLC.
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FAQ

HOW LONG HAVE YOU BEEN A PHOTOGRAPHER?

A long time! I started about 15 years ago and have loved every minute of it. I started on film and transitioned about to digital when it was all the craze. Just in the past several years I turned my part time side job/hobby into a legalized business, and now here I am living my dream!


DO YOU PRINT YOUR OWN PRINTS?

No, I order all my prints from professional printing companies which ship 7-10 days after ordering.


HOW DO I ORDER PRINTS FROM YOUR WEBSITE?

When you find an image that you would like to order a print of, click the green "Buy" button. Select "This Photo" and you will be taken to a screen where you can select the size print you would like to purchase. Once you have added that print to your cart, you can then Continue Shopping.


HOW DO I ORDER A DISC FROM YOUR WEBSITE?

There is an option to order Downloads on the website either by individual image or album . Once you have purchased and downloaded the images, you can then put them on a disc or flash drive with your own computer. Or you can request a cd from me with all the images for the same cost as the album download and they are hand delivered to you .


CAN I PURCHASE A DIGITAL DOWNLOAD OF YOUR SCENERY , WILDLIFE , NATURE ?

   No,  to protect my work I do not offer digital downloads of my portfolio such as scenery, wildlife and nature on my website at his time. If you wish to purchase them you must contact me for usage rights for personal and commercial uses . I offer prints only of these online.


IS THERE A GUARANTEE OF PRINT QUALITY OF DOWNLOADED FILES OR FILES I RECEIVE FROM YOU ON A DISC?

No, Michelle Cox Photography cannot guarantee the "print" quality of downloaded files or files received on a disc when the images are printed by any other printing company or store other than printing companies through my website. I do however guarantee prints through my website ordered through my private print companies I use. If you are not satisfied with your prints ordered through my site , please contact me to fix any issues you may have with my work.


DO I NEED A PRINT RELEASE FOR DOWNLOADED FILES OF MY SESSION?

You shouldn't need an actual print release from MCP.  Your receipt of purchase should work. However, when requested, I will gladly email you a print release for those files you purchased.


WHERE IS THE GREEN "BUY" BUTTON?

  You can find the GREEN "BUY PHOTOS" Button on almost all devices including phones. Sometimes you have to click on the picture you are looking at to see the button. It may show up towards the top of your screen or the bottom of your screen. However, not all of the shopping cart features are available on all devices. Some people find using a computer the easiest.


WILL THAT BIG WATERMARK BE ON THE PRINTS THAT I ORDER?

No, that watermark is only on the image while displayed on the website and social media. Once you pay for your sessions digital images, I will remove the watermark within 72 hours of purchase from your gallery.


AFTER MY SESSION HOW SOON WILL I SEE THEM?

   Within 72 hours I will start to post sneak peaks on facebook if  I am granted permission to do so. They will be watermarked for social media for protection but you are more then welcome to share, post or profile these images as long as you don't remove or alter the watermark. Violation will result in being banned from my page. I also request no images from your session be altered, filtered or adjusted in anyway. If you don't want your images on social media I will send previews by text.